These folks have great customer service & take care of you. I walked in with a pair of broken frames on my glasses I got from them. They took my lenses out, put them in another identical frame & had me out the door in about 5-10 minutes. It doesn’t get any better than that.
Doctor Darnell does a wonderful job at explaining the most complicated topics to someone with little to no knowledge (me!!) and making it easy to understand. She is so kind and genuinely cares about her patients! I really enjoyed my exam and, like a total nerd, look forward to when it's time for my next one to find out if my astigmatism has changed ;-) I don't think I've ever felt so comfortable in a doctor's office before. Thanks Dr. Darnell!!
Lee Ann is the most fun optician ever! She's also super kind, but will tell you straight up when something doesn't look good on you. THAT is the optician you want! She's super talented at choosing frames that look fantastic in just a try or two. I trust that I won't walk out looking like a total doof when she helps me pick my frames :D
I highly recommend these guys! Get your annual eye exams here!
I had an absolutely wonderful time when I went in for my eye exam. Never thought I’d say that! 😂 Dr. Michelle Darnell was fantastic! She was warm, relatable and willing to teach me a bit about each step of the process. I certainly gained a new appreciation for the Optometrist profession. All of my questions were answered and the whole team was kind and went the extra mile to make sure I left happy and feeling confident about my eye health. Thank you, guys! I will be referring anyone who asks to Lilac Family Eye Care. Nice work! 🤝
I found Lilac Family Eye Care from a great recommendation and I was really pleased with my exam. I have been having some headaches eye tiredness and thought it was about time I had an eye exam since I don't think I have ever had a thorough exam done! Dr. Darnell took awesome care of me and made the process really easy. I appreciated that she took the time to really explain what was going on with my eyes. As it turns out camera 2 was much better than camera 1 (lol) and she got me hooked up with a prescription. Thanks!
Lilac Eye Care in Liberty Lake gave the best customer service that I have ever received. The friendly, positive attitude is evident as you walk in the door.
Dr. Darnell, LeeAnn, & Jessica were all very knowledgeable and helpful. I give them 10 stars!
I am so impressed with the experience I had here and I won't be going any where else! I had the most thorough eye exam of my life and I have worn glasses since I was 8! Dr. Darnell took the extra time to answer questions and to share information that gave me insight into my vision. The amazing staff helped me pick glasses that I love! I'll be sending my whole family here. Highly recommended!!!
Doctor Darnell and staff were some of THE most amazing and professional people I have had the pleasure in meeting. They treat you like family (for better or worse) haha! I highly recommend going here. If I was asked to rate them out of 100, there is only one choice. 100.
This is by far the best eye clinic in liberty lake and the spokane area. I had been having some medical eye problems related to an autoimmune disease. Dr. Darnell conducted a thorough examination to rule out serious eye problems related to my condition. I had seen another spokane eye doctor previously but hadn't achieved relief from my symptoms, which included eye pain, light sensitivity and floaters. Dr. Darnell not only gave me a definitive diagnosis but also went over a treatment plan and timeline with me. This is the best eye clinic I've ever been to and worlds above other eye doctors in the area.
Dr. Darnell is very professional, doesn't miss a thing, and is very personable . Probably the best and most thorough eye exam I have ever received. I have received several compliments on how I look in my new glasses.